Warning to football fans over ticket scams ahead of new season

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Football fans are warned of ticket fraud ahead of the start of the new season.

Lloyds Bank said reported football-related fraud cases increased by more than two-thirds (68%) between January and June this year compared to July to December 2021, with victims losing an average of £410.

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Football fans warned of ticket fraud ahead of new season (Photo: Getty Images)

Scammers have been quick to prey on people’s desire to attend live events following the easing of Covid restrictions, Lloyds said, adding that there has been a rise in purchase scams targeting tickets to concerts and sporting events.

Lloyds said scams targeting concert tickets increased by 72% in 2022, while top-flight football in particular has been a hunting ground for criminals.

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What is purchase fraud?

Purchase fraud occurs when people are tricked into transferring money from their bank accounts to scammers who advertise online.

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Once the money is paid, the scammer disappears and the victim receives nothing.

Lloyds said it’s important to remember scammers target any major event where demand for tickets is likely to outstrip supply.

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Bank transfers were not originally developed to pay for items like football tickets, so getting your money back can be difficult.

Paying with a debit or credit card can provide some protection as purchases are protected by Section 75 and chargeback rules. Here your credit card provider is jointly and severally responsible for any breach of contract and is useful for transactions under £100.

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Where should tickets be bought?

Liz Ziegler, head of retail fraud and financial crime at Lloyds Bank, said: “It’s easy to let our emotions get the best of us when we’re following our favorite team.

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“But while that passion creates a great atmosphere across the country when it comes time to buy tickets to a game, it’s important not to get carried away with the excitement.

“The vast majority of these scams start on social media, where it’s all too easy for scammers to use fake profiles and promote items that simply don’t exist. These criminals are ready to go as soon as they get their hands on your money.

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“Buying directly from the clubs or their official ticketing partners is the only way to ensure you are paying for a real ticket.”

Lloyds said people should use their debit or credit card when buying online as it helps provide protection if something goes wrong.

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Premier League tips for buying tickets safely can be found on the web.

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